Frequently Asked Questions
Quick answers about access, features, technology, and how Game Companion works during the private alpha.
Features & Brains
What is a "Brain Package"?
A Brain Package is an instant upgrade for a specific game, available from our Brain Store. It includes a massive set of pre-configured voice commands, custom AI responses, and a fine-tuned knowledge base, letting you get started right away.
Which games have Brain Packages?
We currently offer Brain Packages for Windows 11, Minecraft, Helldivers 2, and Star Citizen. Our library is constantly growing, with more games added based on community demand.
Can I customize a Brain Package?
Yes. Once you download a Brain, all its voice commands, keybinds, and AI responses are fully customizable. You can edit them to fit your playstyle or add your own creations.
Does this work with any game?
Yes, the core macro and command features work with any PC game. For advanced AI knowledge, you can use a pre-made Brain Package or build a custom brain for your game of choice.
Technology & AI Providers
What's the difference between the Game Companion AI and a custom provider?
The built-in Game Companion AI routes requests through our curated game-knowledge layer for the most accurate, context-aware answers. Custom providers (when enabled) are more general-purpose and won't include the same curated game data or tuning.
Can I use Game Companion for free?
Yes. Core features can run locally on your PC for free. This includes using a local Whisper model for voice recognition and local Microsoft TTS voices for audio output. Advanced AI conversations and premium voice models require a subscription.
Is my data private when using local models?
Yes. When you use the local Whisper and Microsoft TTS models, your voice data is processed entirely on your machine and is never sent to the cloud for speech-to-text or text-to-speech. For more details, see our Privacy Policy.
How does the AI remember our conversation?
We use a session-based system that keeps short-term context so follow-up questions work naturally within a play session. It's designed for multi-step tasks and deeper lore discussions without repeating yourself.
Access & Onboarding
How do I join the private alpha?
Simply create an account via our website using your email or Discord. Once registered, you can download the application and log in to request alpha access.
Do I need to share my email in Discord?
No. Account creation is handled entirely through our secure website. Discord is used for community support and feedback.
How do I get approved for a trial?
After installing and logging into the app for the first time, you can request a 14-day free trial. Our team reviews these requests to ensure a high-quality experience for all testers.
Why is access limited?
We onboard testers in small groups to ensure we can provide support, gather quality feedback, and stabilize services.
Which regions are supported?
Subscriptions and service access are currently supported only for users in Canada and the United States.
Do I need a credit card?
A valid credit card is required to start a full subscription, but is not needed for the initial trial request.
Is the alpha free?
We offer a free trial for testers to explore the core features. Pricing for full tiers is currently being finalized.
What is expected from testers?
We ask testers to report issues, share feedback, and help us tune reliability via our Discord community channels.
What will it cost after the alpha?
Pricing is not finalized, but we are targeting a monthly subscription model. Alpha testers will receive special consideration at launch.
Features & Setup
What does Game Companion do?
It listens for a wake word, answers game questions, and runs keyboard macros or commands while you play.
Which AI providers are supported?
Gemini and ChatGPT are supported today via our proxy, with additional providers planned.
How does the AI flow work?
The app uses staged prompts plus recent history to tailor answers to the active game and the current request.
Can I customize commands?
Yes. You can build keyboard macros, set confirmations, and create per-game command sets.
Where are my settings stored?
Settings and conversation history are stored locally, and account/subscription data is managed online.
Troubleshooting
My wake word is not triggering.
Check your microphone input, confirm Always Listen is enabled, and adjust wake word confidence in settings.
Commands are not firing in-game.
Verify your keybinds, ensure the game window has focus, and confirm the macro is enabled.
Where do I report bugs?
Join our Discord and use the designated feedback and bug reporting channels.